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Princess disabled cruiser info..

Ally

Deckhand
Accessibility For Passengers With Disabilities

Princess has placed a high priority on making their ships as accessible as possible for travelers with disabilities. Recognizing the unique aspects of a shipboard environment, Princess is committed to ensuring that a cruise vacation is an enjoyable and comfortable experience for all passengers. Inherently, a cruise is a wonderful vacation choice for travelers with disabilities because it's easier to travel to destinations around the world and visit many different ports without experiencing typical shoreside inconveniences. Princess has long had a commitment to accessibility and service. In 1992 they formally established Love Boat Access, a program designed to upgrade the standards and practices regarding access to many elements of the cruise experience. Starting with the introduction of Royal Princess in 1984, Princess vessels have all been designed to include staterooms for their passengers with disabilities. Love Boat Access has continued to raise the standards of cruise ship accessibility while keeping in mind the inherent constraints and special considerations of a ship at sea.

Princess was the first cruise line to employ a full-time Access Compliance Manager dedicated to monitoring and expanding on board accessibility. Princess is also taking an active role with a representative appointed to the U.S. Access Board, Passenger Vessel Access Advisory Committee, which is responsible for drafting accessibility guidelines for passenger vessels.

In 1999 Princess was honored by the National Business & Disability Council with their prestigious Valued Customer Silver Award of Honor in recognition of our program to improve shipboard access and accommodations for all passengers. Princess is the only cruise line ever to be honored by this organization, which is the leading national resource for the successful integration of persons with disabilities into the workplace and consumer marketplace.



Getting Around the Ship

Princess has designed its ships with accessibility in mind. Ramps are located around the ship, which allow wheelchairs or scooters to easily maneuver within the vessel and to cross thresholds between the inside and outside of the ship. Additionally, areas in the major public rooms of the ship have been made accessible including the beauty salon, boutiques, casino, dining rooms and restaurants, self-serve laundromats, public restrooms, lounges, and health spa and gymnasium. The elevators are accessible with door widths of 36" to 42", Braille call buttons and audible arrival announcements.



Accessible Accommodations

Princess is proud to have led the way in wheelchair accessible cruise accommodations. The company's Grand Class ships feature a high number of wheelchair accessible staterooms. By the end of 2004, Princess will add more accessible cabins to the fleet with the delivery of new ships that are currently being designed or are under construction. Accessible cabins are designed for wheelchair maneuverability, and include:

* Wider doorways into both the cabin and the bathroom
* Wheel-in showers
* Handheld showerheads
* Bath distress alarm
* Lowered closet railings
* Sinks and handrails within reach
* All thresholds have been removed or ramped so that wheelchairs can easily move about.Additional equipment is also available upon request such as toilet seat raisers, shower stools, bed boards and all in one kits which include TDD text telephone, visual safety/smoke alarm, door knock sensor, pillow sensor and other aids for guests with hearing loss.

On Princess' Grand Class ships, the accessible cabins are available in a variety of categories including inside, outside, balcony and mini-suites.

Going Ashore

Princess has equipped all its ships with stair climbers, and crew is always available to assist passengers using wheelchairs to embark and disembark the ship when it is berthed alongside a dock. Passengers should, however, be aware that due to tidal conditions and port facilities the ease of embarking and disembarking varies greatly. In certain ports ships lay offshore at anchor some distance from the port. Small boats are used to transport passengers between the ship and shore.

Boating between ships and shore can be a difficult process for a passenger using a wheelchair or with limited mobility. Normally, the wheelchair must be lifted down a gangway to a platform and then transferred into the boat. The boats ferry the passengers to shore and the chair is then lifted onto the dock. The decision to ferry a guest in a wheelchair is at the sole discretion of the Captain, and the decision is made with passenger and crew safety foremost in mind.



Shore Excursions

One of the highlights of a Princess cruise is exploring the ports of call, but many countries have not made the sort of accommodations for passengers with disabilities which have become commonplace in North America. Therefore, access in many ports around the world may be limited. Local independent companies generally operate Land tours. Princess and its tour operators make every effort to accommodate the needs of passengers with disabilities, however, there may be times when no accessible transportation exists in a port, or when a tourist site is inaccessible to passengers with limited mobility.

Princess publishes an Adventures Ashore booklet for each cruise, which includes descriptions of the shore excursions available, and the level of physical activity for each tour. If passengers are non-ambulatory, we generally recommend, for their comfort and convenience, independent transportation, which can accommodate wheelchairs and scooters. Princess' on board shore excursion staff will be glad to assist in making these arrangements.



Airline Service and Transfers

Special arrangements such as bulkhead seating, on board aircraft wheelchair storage and early boarding must be made directly with the individual air carrier. Therefore, it may be more advantageous for passengers with disabilities to book their air independently. Princess requests that passengers using wheelchairs notify their Destination Oceans Cruise Specialists at the time of booking, and they will do everything possible to provide wheelchair accessible transfer service. This information is especially vital in order that Princess is prepared to assist in case of an emergency.

Safety at Sea

Safety is always Princess' highest priority and it is their goal to ensure that, in the event of an emergency, all passengers are looked after. For this reason, Princess maintains a list on the bridge of those passengers who would require assistance in the event of an emergency. Each ship has a medical assistance party whose job it is in an emergency to go to the requisite cabins and assist the passengers to their muster stations.

Service Animals

Passengers traveling with service animals should be aware that the various ports of call have different regulations with particular reference to animals being taken ashore, so it is important that passengers check with their Destination Oceans Cruise Specialists. Passengers are also responsible for providing current health and travel documents for their service animals, as well as for feeding and hygienic needs.

Special Diets

For those passengers with particular dietary needs, Princess is pleased to offer a variety of special menus including low sodium, vegetarian, low fat, and low cholesterol. Princess requests that passengers notify their Destination Oceans Cruise Specialists of their dietary needs at the time of booking their cruise. Once on board passengers should make their requests directly to the Head Waiter or Maitre d'Httel. Medical Services

A medical program is in place aboard all Princess ships which includes a staff of qualified, dedicated professionals and facilities with equipment suited to the practice of medicine in the maritime environment (see separate statement on Shipboard Medical Program).

Alaska and Canada Cruisetours

Princess' commitment to providing an accessible vacation experience extends to their land tours in Alaska and Canada. They will arrange to accommodate passengers using wheelchairs whenever possible. They have lift-equipped motor coaches and vans, and the Midnight Sun Express rail cars have been specially designed to be wheelchair accessible to the lower level, including dining and restroom facilities and open-air viewing platforms. Princess' wilderness lodges in Alaska have been built with ADA-approved rooms, which are equipped with TDD kits including text telephone, telephone amplifiers, visual smoke detectors and door knocker sensors. The request for a TDD kit must be made at the time of booking.

Some destinations, particularly those in the more remote areas of Alaska and the Yukon, do not have fully accessible passenger facilities or vehicles, and space may be limited. The Canadian Rockies and Victoria tour programs offer limited availability of lift-equipped motor coaches, depending on tour type and departure date.



Booking A Cruise

If you do indeed require special assistance on your cruise, please do not book your cruise online. Accessible cabins are not always shown online. Please call and speak to a Destination Oceans Cruise Expert and we will do our best to make sure your needs are taken care of before, during and after your cruise.
 

Ally

Deckhand
Sun Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Sun Princess was built in 1995 and has nineteen accessible staterooms, with twelve inside numbers C305, C306, C314, C315, B305, B306, B311, B312, A307, A308, A314 and A315. The seven outside staterooms are D324, D326, D327, D329, 311, D315 and B335 (which is a suite). Both the cabin and the bathroom doors are 33" wide with a ramped bathroom threshold. The cabins range in size from 213 to 305 square feet. The bathrooms have roll-in showers with seats, hand held showers and grab bars. The toilets are 20" high and have grab bars.

All decks are accessible as are the public restrooms which have distress alarms. The elevators have Braille numbers on all decks and the floor indicator is audio. Service dogs are permitted however it is the passengers responsibility to make prior arrangements for all ports. Animals may not be allowed to disembark.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.

A lot of though has gone into make their ships easily accessible for all of their guests. Princess has a special wheelchair transportation gangway mechanism called the Caterpillar Step to simplify embarkation and disembarkation in dozens of fascinating ports worldwide.

Accessibility for the major destinations in Alaska is provided whenever possible through their lift equipped coaches, vans and ADA approved hotel rooms. The lower level of the Midnight Sun Express, the disabled access restrooms and the viewing platform is accessible as well. As space is limited, Princess requires advance notice to ensure that the accommodations are available. The more remote destinations in Alaska and the Yukon do not have appropriate facilities.

The Canadian Rockies and Victoria programs continue to be limited in regards to lift-equipped motor coaches. Accessibility for the Canadian Rockies is dependent upon tour type and departure date.

Africa, China and Costa Rica tours generally do not have facilities to accommodate immobile passengers.

For more access information request the Love Boat Access Guide, Making your Cruise Vacation Accessible.
 

Ally

Deckhand
Diamond Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Diamond Princess is a new ship in 2004. There are 26 designated accessible cabins aboard one of Princesses' largest and most innovative ships. The cabin numbers are; Emerald Deck 300, 301, 302, 303, 706, 707, 714, 717; Caribe Deck 300, 301, 302, 303, 706; Baja Deck 300, 301, 302, 303; Aloha Deck 246, 250, 300, 301, 302, 303, 706; Lido Deck 246, 250.

All decks are accessible as are the public restrooms which also have distress alarm. All elevators have audio deck indicators and Braille numbers and service dogs are permitted, however it is the responsibility for the passenger to make any arrangements necessary for entry of the animal into foreign ports.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.

A lot of though has gone into make their ships easily accessible for all of their guests. Princess has a special wheelchair transportation gangway mechanism called the Caterpillar Step to simplify embarkation and disembarkation in dozens of fascinating ports worldwide.

Accessibility for the major destinations in Alaska is provided whenever possible through their lift equipped coaches, vans and ADA approved hotel rooms. The lower level of the Midnight Sun Express, the disabled access restrooms and the viewing platform is accessible as well. As space is limited, Princess requires advance notice to ensure that the accommodations are available. The more remote destinations in Alaska and the Yukon do not have appropriate facilities.

Caribbean Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Caribbean Princess took her maiden voyage in April of 2004. This vessel has a variety of features including; 300 square foot Movies Under the Stars outdoor movie screen * Wedding chapel featuring wedding-at-sea program officiated by the ship's captain * Sports bar * Art gallery * Nine-hole putting course and golf simulator * wrap-around promenade deck * Four pools - including one swim-against-the current pool * Sports court and jogging track * Asian-themed Lotus spa with ocean-view gym * Three dining rooms * Themed Café Caribe featuring local specialties * Two specialty restaurants - Sabatini's trattoria and Sterling Steakhouse * Outdoor hamburger grill, pizzeria and ice cream bar * 24-hour buffet/bistro, plus round-the-clock room service * A wide variety of bars and lounges, including a wine and caviar bar * Three unique show lounges * One of the largest casinos afloat * Expansive child and teen centers * 24-hour Internet Café * Skywalkers nightclub and observation lounge suspended 150 feet above the water * Easy wheelchair access staterooms and most public areas.

The accessible staterooms are: Aloha Deck - Interior Room A312, Ocean View w/balcony A301, A302, A303, A304. Baja Deck - Ocean View w/balcony B301, B302, B303, B304. Caribe Deck - Ocean View w/balcony C301, C302, C303, C304. Emerald Deck - Ocean View E301, E302, E303, E304. Lido Deck - Interior L248, L252. Riviera Deck - Interior Room R312, Ocean View w/balcony R301, R302, R303, R304. All of the accessible staterooms are conveniently located near the elevators.

There are some accessible public restrooms and they have distress alarms. The elevators have Braille numbers on all decks and the deck indicator is also audio. Service dogs are permitted however it is the passengers responsibility to check on and make arrangements for the animal at all ports. (Animals may not be allowed to disembark.)

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.

A lot of though has gone into make their ships easily accessible for all of their guests. Princess has a special wheelchair transportation gangway mechanism called the Caterpillar Step to simplify embarkation and disembarkation in dozens of fascinating ports worldwide.
 

Ally

Deckhand
Dawn Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Dawn Princess was built in 1997 and has nineteen accessible cabins, with eleven inside numbers C305, C306, C314,M C315, B305, B306, B311, B312, A307, A308, A314 and A315. The numbers of the seven outside cabins are D324, D326, D327, D329, 311, D315 and B335. Both the cabin and the bathroom doors are 33" wide with a ramped bathroom threshold. The cabins range in size from 213 to 305 square feet. The bathrooms have roll-in showers with seats, hand held showers and grab bars. The toilets are 20" high and have grab bars. As of 2002 the Dawn Princess is equipped with a pool lift to assist mobility impaired passengers.

All decks are accessible as are the public restrooms which have distress alarms. The elevators have Braille numbers on all decks and the floor indicator is audio. Service dogs are permitted however it is the passengers responsibility to make prior arrangements for all ports. Animals may not be allowed to disembark.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.

Regal Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Regal Princess was built in 1991 and has ten accessible cabins, six are inside A105, A122, A124, A125, A129 AND D109. The numbers of the four outside cabins are D101, D103, D104 and D106. The cabin doors are 33" and the bathroom doors are 32" wide. The cabins range in size from 228 to 280 square feet. There is a ramped sill in the bathroom, a roll-in shower with seat 20" high, hand held shower and grab bars. The toilet is 21" high and has grab bars. As of 2002 The Regal Princess is equipped with a pool lift for passengers with mobility impairments.

All decks are accessible as are the public restrooms which have distress alarm. All elevators have audio deck indicators as well as Braille numbers and service dogs are permitted, however it is the responsibility for the passenger to make any arrangements necessary for entry of the animal into foreign ports.

> They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.
 

Ally

Deckhand
Star Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Star Princess is a Grand Class ship that began her career in February of 2002. There are 27 accessible cabins in a variety of categories. The Mini Suites are located on the Dolphin Deck and are cabin numbers 732 and 733. These cabins are 323 square feet with a balcony which measures 13'10"X18'. There are 12 other cabins that have balconies and average 383 square feet. These cabins are; Caribe Deck 301, 302, 303, 304 - Aloha Deck 301, 302, 303, 304 - Baja Deck 301, 302, 303, 304. There are outside cabins located on the Emerald Deck and average 255 square feet. These cabin numbers are; 301, 302, 303, 304. There are inside cabins on several decks and average 237 square feet. These cabins are; Aloha Deck 312, 248, 252 - Lido Deck 248, 252 - Caribe Deck 248, 252 - Emerald Deck 716, 717. All of the cabin and bathroom doors are 35" wide and there are no thresholds. The bathrooms have roll in showers with grab bars, hand held shower head and fold down seat. The toilet is 20" high and has grab bars. The pool is accessible on the Star Princess and has a pool lift.

All decks are accessible as are the public restrooms which also have distress alarm. All elevators have audio deck indicators and Braille numbers and service dogs are permitted, however it is the responsibility for the passenger to make any arrangements necessary for entry of the animal into foreign ports.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.

Golden Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Golden Princess is a Grand Class ship that had her maiden voyage in May of 2001. The cabin numbers for the accessible cabins are; L248, L252, E716, E717, E30, E302, E303, E304, D732, D733, C248, C252, C301, C302, C303, C304, B301, B302, B303, B304, A248, A252, A301, A302, A303, A304 and D106 which is a family suite. The staterooms range in size from 233-312 square feet. Both the cabin and bathroom doors are 33" wide and the bathroom threshold is ramped. The bathrooms have roll-in showers with seats, hand held showers and grab bars. The toilets are 20" high and have grab bars. As of 2002 the Golden Princess now has a lift at the pool to assist mobility impaired passengers.

All decks are accessible as are the public restrooms which have distress alarms. The elevators have Braille numbers on all decks and the floor indicator is audio. Service dogs are permitted however it is the passengers responsibility to make prior arrangements for all ports. Animals may not be allowed to disembark.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.
 

Ally

Deckhand
Sapphire Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Sapphire Princess is largest and most innovative Princess vessel yet, the 113,000-ton Sapphire Princess debuts in May 2004 as a sister ship to the elegant Diamond Princess. This "sparkling" new vessel will offer passengers a way to visit a variety of ports throughout the Pacific in style. There are 25 accessible staterooms in a variety of categories. The inside room numbers are: A246, A250, A706, E706, E707, E714, E717, L246, L252. The ocean view with balcony staterooms are: A300, A301, A302, A303, B300, B301, B302, B303, C300, C301, C302, and C303. Staterooms E300, E301, E302 and E303 are ocean view but the view is obstructed by lifeboats. Both the stateroom and the bathroom doors are 33" wide with a ramped bathroom threshold. The bathrooms have roll-in showers with seats, hand held showers and grab bars. The toilets are 20" high and have grab bars. As of 2002 the Ocean Princess is now equipped with a pool lift for mobility impaired passengers.

All decks are accessible as are the public restrooms which have distress alarms. The elevators have Braille numbers on all decks and the floor indicator is audio. Service dogs are permitted however it is the passengers responsibility to make prior arrangements for all ports. Animals may not be allowed to disembark.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.

Coral Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................305-553-1770

The Coral Princess began her career 1/03. It has 20 accessible cabins in a variety of sizes. 8 staterooms have balconies; C618, C620, C627, C633, B618, B620, B627, B633. 8 are ocean view (may have obstructed view); E502, E504, E501, E503, E505, E506, E507 and E508.4 are inside; P506, P512, P516 and P535. All doors are 33" wide with no threshold. The bathroom has a roll in shower with hand held shower head, grab bars and adjustable seat. The toilet is 18" high with grab bars. There is knee clearance under the sink and a distress alarm just in case.

All decks are accessible and accessible public restrooms are located on Deck 12, 14, 7, 6, 15 and 5, they also have distress alarm. All elevators have audio deck indicators and Braille numbers and service dogs are permitted, however it is the responsibility for the passenger to make any arrangements necessary for entry of the animal into foreign ports.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.
 

Ally

Deckhand
Tahitian Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Tahitian Princess began her career in 2002. It is a smaller ship than most of he Princess fleet. It has 5 designated accessible cabins, 2 mini-suites, 2 outside and 1 inside. The cabin numbers are; 4052, 4056, 4035, 8044 and 8046. The doors are all 33" wide, there is no sill on the entry door but the bathroom door has a ramped sill. The bathroom has a roll in shower with grab bars, hand held shower head and adjustable fold down seat. The toilet is 18" high with grab bars. There is knee clearance under the sink and a distress alarm if the need arises.

All elevators have audio deck indicators and Braille numbers and service dogs are permitted, however it is the responsibility for the passenger to make any arrangements necessary for entry of the animal into foreign ports.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.

Island Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................305-553-1770

The Island Princess is a new ship in 2002. There are 19 accessible cabins in a variety of categories. Cabins P506, P512, P516 and P535 are inside cabins. Cabins E502, E504, E501, E503,E505, E506 and E507 are ocean view (possibly obstructed view). Cabins C618, C620, C627, C633, B618, B620, B627 and B633 all have balconies. The doors are all 33" wide, there is no sill on the entry door but the bathroom door has a ramped sill. The bathroom has a roll in shower with grab bars, hand held shower head and adjustable fold down seat. The toilet is 18" high with grab bars. There is knee clearance under the sink and a distress alarm if the need arises.

All elevators have audio deck indicators and Braille numbers and service dogs are permitted, however it is the responsibility for the passenger to make any arrangements necessary for entry of the animal into foreign ports.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.

A lot of though has gone into make their ships easily accessible.
 

Ally

Deckhand
Grand Princess




Operator................Princess Cruises
Phone...................800-421-0522
Phone2..................310-553-1770

The Grand Princess was built in 1998 and has 26 accessible cabins. They are cabin numbers; Lido Deck L248, L252 - Emerald Deck E716, E717, E301, E302, E303, E304 - Caribe Deck C248, C252, C301, C302, C303, C304 - Baja Deck B248, B252, B301, B302, B303, B304 - Aloha Deck A248, A252, A301, A302, A303, A304. The staterooms range in size from 233-312 square feet. Both the cabin and bathroom doors are 35" wide and the bathroom threshold is ramped. The bathrooms have roll-in showers with seats, hand held showers and grab bars. The toilets are 20" high and have grab bars. As of 2002 the pool is equipped with a lift for mobility impaired passengers.

All decks are accessible as are the public restrooms which have distress alarms. The elevators have Braille numbers on all decks and the floor indicator is audio. Service dogs are permitted however it is the passengers responsibility to make prior arrangements for all ports. Animals may not be allowed to disembark.

They have an abundant supply of "all-in-one" alert kits including telephone amplifiers, visual smoke detectors, door knocker sensors, text telephones and other aids for guests with hearing impairments. Please contact the reservations department to arrange theses facilities.
 
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