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Cruise Survey (For Master Thesis)

Hello dear Cruisers, I am a master student of ISM University of Management and Economics. I am conducting a survey on Cruise Lines for my Thesis; to analyze the different experiences of passengers when a service failure occurs during the cruise and find how cruise companies can provide better service to their passengers.

Im so interesting on this topic as I cruise before as a crew and as a guest, I would like to improve the service for all of us.. I hope you can help to finish my studies.
(Note: This survey is not affiliated to any cruise company)

To enter the real Survey:
1 - You have to have at least 1 cruise experience
2 - Seven (7) days cruise minimum
3 - Reported or complaint about some negative experience.

The survey will take few minutes of your time. If you can help me, please click the link below to go to the survey Web site.
https://CruiseTravelersSurvey.qualtrics.com/jfe/form/SV_5iGL8tZgMOxEImh


I would be grateful with your help,
Thank you , Have a nice sailing

Anni
=D
 
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