Those passengers who had cruises ruined by missed ports or cancellations have a reasonable chance of getting a full refund, especially if the can prove the problem was long standing and that the company said nothing til it was too late. Which have also suggested that if the cruises were paid by credit card, you could approach the credit card company and let them know what happened and see if you can be refunded using their insurance.

If anyone does decide that they want to go that way, please feel free to use any evidence in this thread or the broadcasts (record them if possible as it will only be available til next Thursday) to assist in legal action you may wish to take.

It is pretty obvious that David Yellow will not step up to the plate and take responsibility over what has happened this summer. Legal action maybe the only way to get this sorted. Which have a legal section, they can advise you...I am not sure if they can do something along the lines of a class action against VoD, but it might be something to look into.

As I have said before, it was not my intention to bring this much trouble onto VoD when I first reported the engine fault back in May...but as the time went on it became obvious that all was not well within the shoreside operations. This could all have been easily avoided...as much as I hate to see a company fail, I feel that VoD management have brought it upon themselves when they deceived guests into booking cruises they knew that the ship was incapable of completling in the advertised form. We all know that no itinerary is ever set in stone, but what VoD have done this year has stretched that well beyond what is morally right.

My own personal view is that all of you who have had cruises ruined or altered so badly that given the choice and the knowledge that the engine was dead, you would have cancelled...well I think you should take it further and get legal advice with a view of a full refund and/or compensation.

Bottom line is that VoD knew the engine was duff and they knew the ship wasn't able to operate at full speed and they knew that itineraries could not be completed as per advertised/paid for. They are responsible for not providing the goods that you paid for and as a result they should give you your money back. They knew since March 2008 and didn't come clean til August and only when asked by the media, to this day they have refused to put anything on their website...not even 'I am sorry'.