NCL launches new multilingual online guest experience initiative

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NCL launches new multilingual online guest experience initiative

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04-18-2008, 12:56 PM

Ally

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NCL launches new multilingual online guest experience initiative

Quote:

Furthering its commitment to the guest experience as part of its fleet-wide Freestyle 2.0 initiative, the cruise line NCL is implementing a new comprehensive guest feedback process in April. The NCL Guest Experience & Loyalty Scorecard is the new online system to collect, analyze and report guest feedback about the entire cruise experience and is available in different languages, e.g. at the moment in German, Spanish and French.

http://www.ncl.eu/pressroom/pdf/2008/17042008.pdf

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1965 - Cunard Queen Mary
1967 - Cunard Queen Elizabeth
1970 - Cunard Queen Elizabeth 2
1971 - P&O Oriana
1972 - SS France
1975 - SS Leopard
1977 - P&O Canberra
2005 - NCL Norwegian Jewel - Shakedown Cruise - Jersey
2005/6 - NCL Norwegian Crown - Chile, Cape Horn, Falkland Islands, Uruguay & Argentina - Christmas/New Year cruise
2006 - Fred Olsen Braemar Mini Cruise - Amsterdam & Zeebrugge
2007 - Fred Olsen Braemar Transatlantic - Jamaica, Cuba, Bahamas, Bermuda & Azores
2007 - Fred Olsen Braemar Mini Cruise - Guernsey & Amsterdam
2007 - NCL Norwegian Gem - Shakedown Cruise - Amsterdam
2008 - Costa Allegra - Hong Kong, Philippines, Borneo, Brunei, Singapore, Saigon, Da-Nang & Sanya

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10/10/2009 - Costa Classica - Grand Oriental Cruise - Shanghai, Nagasaki, Tokyo, Kobe, Naha, Keelung and Hong Kong - 16 Nights
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