Update...
I have just spoken to Paul at the BBC. He wishes to pass on his thanks to everyone who has taken the time to send emails and letters to him regarding VoD. He would like to apologise for not contacting those people as yet, this is due to his current shifts at the BBC covering for other staff who are on holiday. Rest assured though he is building a pretty hefty file and is reading everything sent to him about the problems with Discovery.
He asked me to pass on that he still wants to receive as much information as possible from everyone who has been affected in any way by the problems, whether it is surcharging and/or itinerary changes.
He will be contacting everyone as soon as he is able, so please do not worry if it takes a little longer than expected, he will get back to you all asap.
Please keep sending him your letters and emails to the addresses above!
Thank you
