Yep, I posted it on Thursday. I'm hoping that the fact that they have renamed the cruise completely -- i.e. it is not the cruise my mother booked for -- will lead to a speedy refund. The delightful people on another cruise company are holding a cabin for ten days for her. I don't know how the VOD customer services will respond, but I hope, for the sake of their reputation, with grace and goodwill.
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