I spoke to them this morning and the woman on the phone agreed that it was a significant change, and was very sympathetic. She seemed entirely unfazed by my discussing the possibility of a refund -- indeed, sort of admitted that other people had cancelled for the same reason -- and suggested I contact customer services in writing and they would get back to me to discuss. I've found an alternative cruise to Spitzbergen and am crossing my fingers. Wish me luck!
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