Cruising Talk - View Single Post - Newbie question! Discovery itinerary change

hjm · 05-28-2008, 06:58 PM

My mother booked on the Discovery for a July cruise advertised as "North Cape, Spitzbergen and Eclipse" which is now being advertised as "North Cape, Arctic Circle and Eclipse".

Spitzbergen has dropped from the itinerary completely. There seems no weather/safety reason for this change. While I understand that generally, changes of itinerary are at the discretion of the company, she is highly upset -- because it was Spitzbergen she particularly wished to visit, and assumed that a cruise with this destination in its title would actually visit there!

She had received absolutely no notification of this change in the cruise.

Does she have in this case some case to claim a refund?

Sorry if this is an obvious question; I'm new to these boards, and to cruising!

Best, hjm.

05-28-2008, 06:58 PM	#1
hjm CT Junior Join Date: May 2008 Posts: 13 Status: Offline	Newbie question! Discovery itinerary change My mother booked on the Discovery for a July cruise advertised as "North Cape, Spitzbergen and Eclipse" which is now being advertised as "North Cape, Arctic Circle and Eclipse". Spitzbergen has dropped from the itinerary completely. There seems no weather/safety reason for this change. While I understand that generally, changes of itinerary are at the discretion of the company, she is highly upset -- because it was Spitzbergen she particularly wished to visit, and assumed that a cruise with this destination in its title would actually visit there! She had received absolutely no notification of this change in the cruise. Does she have in this case some case to claim a refund? Sorry if this is an obvious question; I'm new to these boards, and to cruising! Best, hjm.